Privacy Policy

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Protection and Management of Personal Information

DAIICHI KIGENSO KAGAKU KOGYO CO., LTD. (hereinafter called "We", "Us", or "Our") endeavors to protect the personal information of visitors to this website, by implementing appropriate controls when collecting, using, or disclosing such personal information.

Please note that for ordinary access to this website, it is not necessary for you to input your name or other information which identifies you.

Of the information We collect, the information We collect indirectly from Our business partners and other third parties —in particular, information relating to your browsing history, location, taste, preference, etc. which We obtain from third parties such as public data management platform operators and affiliate service providers— may, provided that your consent is obtained, be combined with your personal information which We already hold.

Purpose of Using Personal Information

  • To provide Our products/services.
  • To advertise, promote, and market Our products/services.
  • To plan, research, develop, and improve the quality of Our products/services.
  • To respond appropriately to inquiries.

Services that Require Entry of Personal Information

When using this website you may be required to enter your name, address, telephone number, e-mail address, and other personal information to request information and make inquiries.

When you provide such personal information to Us over the telephone, We may record the telephone call in order to improve the quality of Our call handling.

We will use the personal information collected in such ways to respond to your request or inquiry, or to provide you with the relevant information and notices.

We will not disclose, transfer, or lend the personal information collected in such ways to third parties.

Disclosure of Personal Information to Third Parties

We may disclose the personal information We have obtained to third parties, but We will do so only in the following circumstances.

  1. Where it is necessary to disclose personal information to logistics providers, payment service providers, outsourced service providers, and other like third parties in order to deliver Our products, process payments, respond to customer inquiries, contact Our customers, provide after-sales support, etc.
  2. Where We are required to disclose personal information by the courts, government agencies, regulators, and other like public authorities, pursuant to the relevant laws and regulations.
  3. Where it is necessary to disclose personal information in order to safeguard the life, body, or asset of a third party, provided that the consent of the relevant individual cannot be obtained.
  4. Where it is necessary to disclose personal information to a third party in order to enable Us to outsource to that third party the research/analysis of the ways in which the various services on this website are utilized.
  5. Where it is necessary to disclose personal information to an academic institution for the purpose of academic research (including instances where academic research is only a part of the purposes for which the relevant personal information is to be handled, but excluding instances where the handling of personal information might result in unreasonable infringement of an individual's rights and interests).

In addition, if We determine that the disclosure of personal information We have collected is necessary, We may disclose the personal information We have collected to third parties if the relevant individual consents, or to the extent this is permitted under the Act on the Protection of Personal Information.

Shared Use of Personal Information

We will, to the extent necessary to achieve the aforementioned purpose of using personal information, share personal information with other members of the DKK Group.

  1. Information in scope of the shared use:
    Personal information as specified by the laws and regulations, and by Us.
  2. Participants in the shared use:
    Members of the DKK Group.
  3. Purpose of the shared users:
    To achieve the aforementioned purpose of use.
  4. Person responsible for the shared use:
    DAIICHI KIGENSO KAGAKU KOGYO CO., LTD.

For information on DAIICHI KIGENSO KAGAKU KOGYO CO., LTD. such as its address and representative, please see Corporate Profile.

Disclosure of Personal Information to Overseas Third Parties

We may disclose personal information to overseas third parties. The relevant overseas country may not have a framework for the protection of personal information of a standard equivalent to that of Japan's framework, but We have taken the necessary measures to ensure that: save to the extent permitted under the applicable laws and regulations, personal information is disclosed only to those third parties who have implemented organizational controls which conform to the standards prescribed by Japan's Act on the Protection of Personal Information; and such controls are continuously maintained by the relevant third parties. We will provide the details on the relevant measures We have taken upon request; if you wish to request these details, please contact Us using the contact details set out below.

Use of "Logs" and "Device Information"

  1. Logs
    We will collect information such as IP address, browser type, browser language, etc. which are generated automatically when a user visits and browses this website.
    We will use such information in order to analyze the user's environment with a view to providing a better browsing experience or preventing illicit activities which interfere with the normal operation of this website. Search histories will be stored and managed in such a way that the relevant individuals cannot be identified, and will be used for a purpose, such as statistical analysis.
  2. Device Information
    There may be occasions when We collect device information such as IMEI number of the device used to access this website.
    We will use such information to provide a better browsing experience or to prevent illicit activities which interfere with the normal operation of this website.

Correction of Personal Information by Us

If any of the personal information which is necessary to deliver Our catalogs, samples, send an invoice and so on —for example name of municipality and postcode— has changed, We may update the personal information We hold in Our records.

Management and Security of Personal Information

We will store the personal information We have collected securely in a server which is not accessible by general users, and endeavor to ensure that the personal information is protected against unauthorized access, loss, destruction, alteration, or leakage.

Information on Customers Who Are Minors

If you are a minor, We will require your parent or guardian to agree to the contents of this Privacy Policy as well as the terms of use etc. for this website, and agree that your use of this website will be subject to all of the terms set out therein.

Improvements and Revisions of Privacy Policy etc.

We will work to improve this Privacy Policy and the Cookie Policy for this website as and when appropriate.

  1. We may revise this Privacy Policy and the Cookie Policy for this website in response to changes in the laws and regulations or changes to Our business needs. If We revise either of them, We will announce the update on this website.
  2. We kindly ask that you always check the latest versions of this Privacy Policy and the Cookie Policy for this website before you access or use this website.

Procedure for Accessing, Correcting, or Requesting the Cessation of Use of Personal Information

You can at any time check and correct the information which We hold on you through this website.
If you would like Us to grant you access to your personal information which you cannot check yourself through this website, or record of occasions your personal information was sourced from, or disclosed to, third parties, you can request access in accordance with the procedure We have separately established, except in the following circumstances.

  1. Granting you access poses the risk of harming your own or another person's life, body, or asset, or other rights and interests.
  2. Granting you access poses the risk of severely interfering with the orderly conduct of DKK Group's business.
  3. Granting you access is illegal.
  4. We are unable to verify that you have yourself requested access.

If, after having been granted access, you have determined that the personal information We hold on you is inaccurate, you can request for the relevant personal information to be corrected, supplemented, or deleted, in accordance with the procedure We have separately established. In such case, We will promptly conduct a search to the extent necessary to achieve the purpose of use, and then correct, supplement, or delete the relevant personal information in accordance with the outcome of the search.

You can also, in accordance with the procedure We have separately established, request that we: cease the use of your personal information; delete your personal information; or cease the disclosure of your personal information to third parties. In such case, We will promptly conduct a search to the extent necessary, and if We have determined that your request is reasonable, for example because of the inappropriate way in which We have handled your personal information, We will, to the extent necessary to protect your rights and interests: cease the use of the relevant personal information; delete the relevant personal information; or cease the disclosure of the relevant personal information to third parties. Please note that if your request is not made properly, is unreasonable, or is otherwise difficult to respond to, We might not be able to comply with your request.

Please also note that if you request access to your personal information which you cannot check yourself through this website, or record of occasions your personal information was sourced from, or disclosed to, third parties, We reserve the right to charge you for granting you such access, in accordance with the procedure We have separately established.

Protection of Information on This Website

We do not assume any responsibility for the protection of your personal information by other websites that are linked to this website.

Contact Us

If you have any complaint or inquiry regarding: the procedure for accessing/correcting/ceasing the use of personal information; the handling of personal information by us; or this Privacy Policy, etc., please contact Us using the contact details below.

Complaint Handling and Personal Information Personnel
General Affairs Section
General Affairs & Human Resource Divison
DAIICHI KIGENSO KAGAKU KOGYO CO., LTD.
4-4-9, Kitahama, Chuo-ku, Osaka-shi, Osaka 541-0041, Japan

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