Engagement with Stakeholders

The DKK Group values dialogue with all stakeholders – customers, suppliers, shareholders/investors, employees, regional communities, and the global community – and is committed to disclosing sufficient information to them all. We think carefully about all the opinions received through the dialogue process and aim to reflect them in our management and business activities to continue to provide value to our stakeholders.

Employees and their Families

Customers and Business Partners

Shareholders and Investors

Local Community

Global Environment

Employees and their Families

Main responsibilities	Enable career development / Ensure fair evaluation and treatment / Actively use human resources / Respect human rights and diversity / Support diverse working styles / Pay attention to occupational health and safety
Measures	Support for balancing work with study or reskilling / Dialogue with board members / Individual interviews / Company newsletter and internal portal site / On-site inspection by top management / Internal reporting system / Birthday parties / Anniversary events / Training for employees / Employee engagement survey / Health lectures / Club activities
Responsible divisions	General Affairs & Human Resources Division / Environment and Safety Management Division / Sustainability Division
Building into management a target of increasing engagement	Encouraging junior employees to take on challenges by appointing them to Manager positions on a trial basis Up to 26 months of earnings security through a combination of social security and our unique safety net Employees stock ownership incentive plan, employee stock options

Customers and Business Partners

Main responsibilities	Supply ‘Valuable Products’ / Supply reliable products / Provide appropriate product information / Respond appropriately to customers / Explore technology / Build partnerships / Comply with laws, regulations and social norms / Conduct fair and equitable trade / Respect human rights / Reduce its environmental impact / Manage trade secrets / Conduct responsible mineral procurement / Prevent corruption and improper provision and receipt of benefits
Measures	Sales activities / Website / Exhibitions and events / Joint development / Quality assurance / Customer satisfaction surveys / Declaration of partnership building / Procurement activities / Procurement guidelines / Support for quality improvement and environmental conservation / Sharing of environmental information / Briefings / On-site audits / Self-Assessment Questionnaire on CSR and Sustainability Procurement / Participation and activities in industrial associations
Responsible divisions	Sales and Marketing Division / Procurement Division / Supply Chain Management Division / Research & Development Division / Process Development Division / Production Control Division / Quality Assurance Division / Environment and Safety Management Division / Each business site / Sustainability Division
Building into management a target of increasing engagement	Diversification of raw material sources Supply chain management Co-existence and co-prosperity throughout the supply chain, new alliances that transcend scale and affiliations

Shareholders and Investors

Main responsibilities	Ensure timely and appropriate information disclosure / Distribute profit appropriately / Maintain and enhance corporate value / Maintain constructive dialogue / Reflect shareholders’ and investors’ viewpoints in management
Measures	Annual general meetings of shareholders / Company briefings / Results briefings / Individual meetings with institutional investors / Integrated reports / Business reports / Website
Responsible divisions	General Affairs & Human Resources Division / Corporate Planning Division / Sustainability Division / Finance & Accounting Division
Building into management a target of increasing engagement	Establish financial discipline and investment decision-making discipline Update of shareholder returns policy Update of policy regarding cross-shareholdings

Local Community

Main responsibilities	Respect culture and customs / Contribute to society and economy / Prevent workplace accidents and disasters
Measures	Dialogue with local governments, etc. / Volunteer activities / Social studies support and plant tours / Information exchange meetings with neighboring companies / Participation in and sponsorship of local government and community organization events / Corporate version of Hometown Tax
Responsible divisions	Each business site / General Affairs & Human Resources Division (General Affairs/PR) / Environment and Safety Management Division / Sustainability Division
Building into management a target of increasing engagement	Supporting regional primary industries via joint purchasing of specific products Proactively procure technology, materials, and equipment from local industries and local businesses Donations to city promotion and childcare support programs

Global Environment

Main responsibilities	Provide environmentally friendly products / Respond to climate change / Effectively use resources / Dispose of waste appropriately / Prevent pollution
Measures	Development of environmentally friendly products / Reduction of resource and energy usage / Thorough management of chemical substances / Disclosure of appropriate chemical substance information / Compliance with environmental laws and regulations
Responsible divisions	Research & Development Division / Process Development Division / Sustainability Division / Environment and Safety Management Division / Production Control Division / Each business site
Building into management a target of increasing engagement	Introduction of reusable energy power menu Introduction of biomass-derived heat source Ammonia stripping device

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